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Contact Information

AMC SeaTac Gateway - SeaTac
17801 International Blvd
Seattle, WA 98158

24 Hour Flight Recording
Comm: 
(253) 982-0555
DSN: 382-0555

Service Counter
Comm: 
(253) 982-3504
DSN: 382-3504
Fax: (253) 982-3243
DSN Fax: 382-3243
Email: 
seattle.gateway@us.af.mil

Hours of operation: 7 a.m. to 4 p.m. daily, and evenings on nights of departures.

Welcome to the AMC Seattle - Tacoma International Gateway

Our flights serve bases in Japan, Korea and Guam exclusively. 

Duty Passengers

Duty passengers on Travel Orders are to check-in at the last six counters located on the ticketing level of the main terminal, next to HAWAIIAN AIRLINES. Counters open for check-in 6 hrs prior to departure. Duty passengers must be in line NO LATER THAN (NLT) **3 hrs 20 mins** prior to scheduled departure. Those passengers who arrive after the NLT time will be re-directed to Customer Service for further re-booking information or as PCS orders instruct.  Please see our 30 Day Schedule below for "Counters Open" times.

Duty Standby & Space Available Passengers

Roll calls are conducted at the AMC ticket counter 3 hours prior to departure. Due to medical screening, it is recommended that passengers arrive approximately one or two hours prior to roll call time, in order to ensure time for processing.

Space Available seats are often limited, therefor, passenger planning and flexibility is key to Space Available travel.

Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.

We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.

Flight Delays/Changes

***Current as of 06 December 2021 at 0830L***
*** All flights are on time ***
*** Please check back often, if further updates occur they will post here as soon as available ***
This message will only update if there are changes or updates to provide. 

 
 

Local Travel Information

Covid-19 test results must be in hardcopy format, unless otherwise specified below.
Handwritten test are NOT accepted.

Travel to Japan 

Official and leave travel to Japan will be considered on a case-by-case basis, consideration for this and exception to travel lies with the first O-6 or higher in the travelers chain of command. All travelers inbound to Japan, age 2 and older, must receive a negative viral test (PCR or Antigen) within 72 hours of departure on the international leg of their trip with the following exceptions:
1) SOFA status travelers who are fully vaccinated.
2) SOFA status travelers who have fully recovered from a laboratory-confirmed diagnosis of COVID-19 infection within the previous 90 days.

For your test, time zones must be taken into account. SeaTac is in the Pacific Standard Time zone.

Fully vaccinated travelers are those individuals who are 14 days post-completion of COVID-19 vaccination with an FDA-authorized vaccine and meet all the CDC criteria for the specific vaccine administered. Such individuals must maintain proof of vaccination and be prepared to show said proof prior to being allowed on the aircraft.

Travelers recovered from COVID-19 infection must receive clearance from a health care provider or public health official and maintain a copy of the clearance letter in their possession during travel.  Written documentation from treating physician must indicate:  date of symptoms onset, traveler has recovered, travelers personal identifiers (i.e. name, birth date, DoD ID) must match other travel documentation, must be signed and on letterhead containing name, address, and phone number of licensed healthcare provider or public health official stating passenger is cleared for travel.   Must be accompanied with proof of COVID-19 positive results. 

Acceptable Covid-19 result formats for Japan: Hardcopy, Digital

Travel to Korea 

All travelers inbound to South Korea, age 6 and older, must receive a negative COVID-19 test within 72 hours of departure on the international leg of their trip.
Proof of a negative COVID-19 test must be presented to airline personnel when a passenger boards an aircraft. Boarding will not be permitted for passengers without a negative COVID-19 test result issues within 72 hours of departure.
The test certification document must be in hardcopy form issued in English or Korean. If it cannot be issued in either language, a supplemental translated version certifying the translation should be submitted along with the original test result. 
The test needs to be a viral Nucleic Acid Detection test (such as PCR or LAMP).
The test result document MUST include:
1) Travelers full name
2) Date of birth (passport number or DODID number is acceptable in lieu of DOB)
3) Type of Test (i.e. must state the test is a PCR or LAMP or other Viral Nucleic Acid Detection test type)
4) Date & Time Collected
5) Name of the laboratory or institution that issue the test result.

The test result should be submitted to the quarantine authorities upon their arrival in the ROK. 
For your test, time zones must be taken into account. SeaTac is in the Pacific Standard Time zone.

Travelers must have a hardcopy of the Negative test.

Travel to Guam

Official and leave travel to Guam will be considered on a case-by-case basis, consideration for this and exception to travel lies with the first O-6 or higher in the travelers chain of command. All travelers inbound to Guam must receive a negative viral test (PCR or Antigen) within 72 hours of scheduled departure with the following exceptions:
1) SOFA status travelers who are fully vaccinated.
2) SOFA status travelers who have fully recovered from a laboratory-confirmed diagnosis of COVID-19 infection within the previous 90 days.

For your test, time zones must be taken into account. SeaTac is in the Pacific Standard Time zone.

Fully vaccinated travelers are those individuals who are 14 days post-completion of COVID-19 vaccination with an FDA-authorized vaccine and meet all the CDC criteria for the specific vaccine administered. Such individuals must maintain proof of vaccination and be prepared to show said proof prior to being allowed on the aircraft.

Travelers recovered from COVID-19 infection must receive clearance from a health care provider or public health official and maintain a copy of the clearance letter in their possession during travel.  Written documentation from treating physician must indicate:  date of symptoms onset, traveler has recovered, travelers personal identifiers (i.e. name, birth date, DoD ID) must match other travel documentation, must be signed and on letterhead containing name, address, and phone number of licensed healthcare provider or public health official stating passenger is cleared for travel.   Must be accompanied with proof of COVID-19 positive results. 

Acceptable Covid-19 result formats for Guam: Hardcopy, Digital

Other Info

If members are on Genesis at home station and need to access their COVID results they MUST use the Genesis Patient Portal (https://myaccess.dmdc.osd.mil/) not the Tricare Portal.  There is a known issue with the two portals not talking.  If the members are still on AHLTA/CHCS then they will be able to access through their Tricare Portal.

Click the red COVID banner at the top of the page for information regarding local testing options.  Fully vaccinated passengers to Japan may present proof of vaccination in lieu of COVID test.  Japan passengers under the age 2 are exempt from testing.  Korea passengers under the age 6 are exempt from testing.  Please see Official Travel notice above for full information on current COVID and travel guidelines.

Please check this page often.  Updates will be listed as soon as available.  This message will only change if there are further updates to provide.  Our website is the best place to confirm flight status and travel updates.

USO Information

The USO NW is under construction. It has temporarily been relocated to the 1st floor of the SeaTac Parking Garage in the Cruise Ship waiting area: 
-Take Elevator to the Parking Level.
-Cross the Sky Bridge to the Parking Garage.
-Find the Purple Elevators and go to  1st Floor of the Parking Garage.
-Find the Entrance to the Purple Stairwell.
-Inside Stairwell Entrance is the doorway to USO’s temporary location.
-Temporary hours of operation are: Mondays, Wednesdays and Saturdays.
-Open at 1600.  Closes the following morning at 0400.