Our normally scheduled flights serve Germany, Turkey, Qatar, Greenland and Kuwait
Duty Passengers
Duty passengers on Travel Orders are to check-in at the AMC counters located on the ticketing level of the main terminal, across from British Airways. Counters open for check-in 6 hrs prior to departure. Duty passengers must be in line NO LATER THAN (NLT) **2 hrs 20 mins** prior to scheduled departure. Those passengers who arrive after the NLT time may not be processed for the flight and will have to coordinate with their losing unit to be booked on the next available flight.
Space Available Passengers
Roll calls are conducted at the AMC ticket counter 3 hours prior to departure. Due to medical screening, it is recommended that passengers arrive approximately one or two hours prior to roll call time, in order to ensure time for processing.
Space Available seats are often limited, therefor, passenger planning and flexibility is key to Space Available travel.
Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.
We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.
Passengers on PCS status for Germany: The German Zoll will charge each inbound pet owner a one-time fee of 55 Euro (1 or 2 pets) to read their Microchips and review documentation. The German Zoll will have credit card readers available to process funds in the inbound customs area on arrival.
Incoming UK Teammates with Pets!
Below is key information about shipping pets from the United States to the United Kingdom. We recommend you also do your own research to ensure you have the most accurate and up to date information! The direct link to the needed documents for bringing your pet into the United Kingdom is https://www.gov.uk/take-pet-abroad. Another great resource that gives detailed instruction on what needs to be accomplished before bringing your pet into the United Kingdom is the United States Department of Agriculture’s (USDA) website https://www.aphis.usda.gov/aphis/pet-travel/by-country/eu/eu-echinococcus/pet-travel-echinococcus-treatments-uk.
The completed health certificate MUST be endorsed by the United States Department of Agriculture (USDA) after the tapeworm treatment (dogs only) has been done. This should be documented on the UK health certificate by a veterinarian. The easiest way to get this done is to use a military veterinary treatment facility and If you are not near a military vet, then the forms will need to be sent to the USDA for certification via the USDA website above.
Patriot Express Riders w/ Pets MUST DOs:
* Send health certificate named under the “pets name” and “owners last name” over to ltn@animalaircare.co.uk (first letter of email is a lowercase “L”) any time after being issued and prior to endorsement and tapeworm; however copies of the USDA endorsed documents with the tapeworm treatment will need to be sent at least 48-hours before traveling. You must travel with the originals.
* Animal Aircare LTD will review all documents as a pre-inspection before departing to the UK and will also provide feedback to any documents they deem incorrect
— YOU MUST BE PRE-APPROVED BEFORE YOU CAN DEPART BWI
* Once Animal Aircare LTD approves your paperwork, they will email you with a payment link to pay for the UK pet entry fee of approximately £270 per pet. After this, you are authorized to depart BWI via the Patriot Express with your pet.
If you have any questions regarding the above information, please email our Pet Checking Team at ltn@animalaircare.co.uk.