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Attention:  WE ARE CURRENTLY HAVING ISSUES WITH OUR PHONE'S AUTOMATED SYSTEM.  WE APOLOGIZE FOR ANY INCONVENIENCE.  PLEASE EMAIL 305APS.DET1.BWIPAX@US.AF.MIL FOR ASSISTANCE



Contact Information

AMC Baltimore Washington International Airport Passenger Terminal
7050 Friendship Rd
Baltimore, MD 21240

24 Hour Flight Recording
Comm: 
(609) 253-8825 opt1
DSN: 568-8825

Service Counter
Comm: 
(609) 253-8825 opt2
DSN: 568-8825
Fax: (609) 253-8823
DSN Fax: 568-8823
Email: 
305APS.DET1.BWIPAX@US.AF.MIL

Lost & Found
Comm: 
(609) 253-8815

Hours of operation: 8 a.m. to 4 p.m. daily, and evenings on nights of departures.

Welcome to AMC's Baltimore - Washington International Gateway

Our normally scheduled flights serve Germany, Turkey, Qatar, Greenland and Kuwait 

All AMC Passengers must arrive movement ready. 

Passengers must have a physical copy of current travel orders for AMC to keep.  Passengers must be in compliance with country travel requirements, please review the travel page below.  Passengers who are not movement ready may be denied travel. 


Duty Passengers

Duty passengers on Travel Orders are to check-in at the AMC counters located on the ticketing level of the main terminal, across from British Airways. Counters open for check-in 6 hrs prior to departure. Duty passengers must be in line NO LATER THAN (NLT) **3 hrs 20 mins** prior to scheduled departure. Those passengers who arrive after the NLT time may not be processed for the flight and will have to coordinate with their losing unit to be booked on the next available flight. 

Ramstein AB, Germany requirements:

Active Duty: Travel orders, CAC and NATO orders

Eligible Family Member: Travel orders and No-Fee passport (Tourist passport is allowed for use in the event that passenger already applied for a   No-fee, but it did not arrive in time for flight.) Non-US passport holders:  Please check Foreign Clearance Guide for Visa and Sofa Card requirements.

DOD CIV: Travel orders and No-Fee/Official passport

Incirlik AB, Turkey requirements:

Active Duty: Travel order, CAC, Original NATO orders with WET blue ink signature and stamp

Kuwait Int requirements:

Active Duty: Travel order and CAC

DOD CIV: Travel order and CAC

Al Udeid AB, Qatar requirements:

Active Duty: Travel orders, CAC

DOD CIV: Travel orders, CAC

DOD CTR: LOA orders, CAC, Tourist Passport w/ Qatar multiple entry visa

Baggage allowance

Checked Baggage Allowance. Passengers are authorized two pieces of checked baggage. Each passenger also may hand-carry one article (e.g., small luggage, garment bags, backpack) and one personal item (e.g., cosmetic case, purse, small boxes, packages) for storage in the passenger cabin area. Checked baggage may not exceed 62 linear inches (length plus width plus height) or 70 pounds for each piece. Carry-on baggage must fit under the seat and may not exceed 45 linear inches. Any duffel bag, sea bag, B-4 bag, flyers kit bag, or diver’s traveling bag that exceeds 62 linear inches but does not exceed 100 pounds may be substituted for one of the checked baggage items.

Bulky Items. Large garment bags, golf clubs, surfboards, snow skis, snowboards, bicycles, fishing equipment, rucksacks, and/or musical instruments are allowed and should be properly packed with consideration for safety. Only one of these bags per person is allowed. (T2). Second bag must comply with weight and size restrictions. For space-r passengers, B-4, duffle, flyers kit bag, diver’s traveling bag, and sea bags will be allowed as one piece up to 80 linear inches but not exceed 100 pounds.


Space Available Passengers

PLEASE EMAIL 305APS.DET1.BWIPAX@US.AF.MIL directly or you may also fax your leave form and/or memorandum to 609-253-8823. Please refrain from sending multiple space a request. We update the system to meet the most current date and time of sign up.

To OPT in for flight notifications, please include COMM phone number or personal email.

To register for space available travel, please submit the following information: sponsor’s name, rank, DoD ID number or passport number “NOT” mandatory, branch of service and status (retired dependents, active duty, etc.).  If you do not provide your DoD ID or passport number your record can be located by your last name.  Your record will be updated to include the DoD ID or passport number on the day of travel. The date of birth and the date of birth for all dependents.                                           

If active duty please sing up on the FIRST DAY of leave.  Provide your beginning and end leave dates.  Keep in mind that you must be on leave to register for space available travel.  In addition, please provide the names and DoD ID number or passport numbers “NOT” mandatory of all dependents traveling with you and an emergency point of contact name and telephone number of someone not traveling with you.

All dependents 14 years and older must have military ID cards and all dependents/retirees must have a passport.  All dependents under 14 years of age must have proof of age such as their birth certificate, DEERS printout, passport or other verification document.  This applies to both domestic and international travel.

If you are traveling on a Command Sponsored letter, (stationed with sponsor overseas) or Non-Command Sponsored letter, (not station with your sponsor while they are overseas), your registration document is valid for 90 days from the date of issuance; however, maximum registration time in our system is 60 days.  You will remain in our system for 60 days or until you travel; whichever comes first.   If travel has not been completed within the 60-day period, you must resubmit your document for an additional 30 days.  You will receive a new date and time of registration.  If traveling on a Deployment Verification Letter and your sponsor is deployed, you must provide your sponsors beginning and end date of deployment.

PLEASE MAKE SURE TO HAVE MULTIPLE COPIES OF YOUR DOCUMENTS.

Retired personnel will be in the system for 60 days.

Additionally, see below for our listing of 72-hour schedule and monthly 30-day schedule information for all other CONUS/OCONUS AMC passenger service centers and templates for travel categories. 

Please provide your desired destinations.

……………

Space a cost: $22.10 per passenger (card only)

Roll calls are conducted at the AMC ticket counter at least 4 hours prior to departure. it is recommended that passengers arrive approximately one or two hours prior to roll call time, in order to ensure time for processing.  Space Available seats are often limited; therefore, passenger planning and flexibility is key to Space Available travel.  Please be travel ready when marking yourself present, meaning all luggage available, personal vehicles parked, rental cars returned and check out of hotels.

Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Excess baggage is not allowed for space a travel.  Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.

We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.

Flight Delays/Changes

***Current as of 15 APR 2024 1155L***

*** MISISON JHX1: DELAYED 24 HOURS ***
NEW PASSENGER SHOWTIME: 18 APR 2024 @ 2100L and NO LATER THAN 2330L

*** Please check back often, if further updates occur, they will post here as soon as available ***
This message will only update if there are changes or updates to provide. 


FAQS for DELAYED FLIGHT INFORMATION

INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE

What should I do if I miss my flight?

A traveler who misses or cancels travel arrangements must notify the Travel Management Office (TMO) as soon as possible to change travel arrangements. A traveler must also notify the AO of such situations. A traveler who is stranded while on official travel because arranged transportation was involuntarily canceled must contact the AO or supervisor for guidance concerning lodging or other arrangements. Failure to follow these procedures may make a traveler financially liable for any resulting expenses.

What should I do if I miss check-in?

A traveler who misses or cancels travel arrangements must notify the Travel Management Company (TMC) as soon as possible to change travel arrangements. A traveler must also notify the AO of such situations. A traveler who is stranded while on official travel because arranged transportation was involuntarily canceled must contact the AO or supervisor for guidance concerning lodging or other arrangements. Failure to follow these procedures may make a traveler financially liable for any resulting expenses.

What Allowances am I entitled to if ordered to delay proceeding after departing or Detaching from the Old PDS?

A. Service Members. If a Service member is ordered to temporarily return to the old PDS or to an alternate location, then the Service member could be issued TDY orders and may be authorized standard travel and transportation allowances in accordance with Chapter 2. If the Service member is ordered to remain in place or to an alternate location to await transportation, then per diem may be authorized in accordance with Chapter 5, Part A. If lodging in-kind or meals in-kind are provided, then per diem is not payable.

B. Service Member’s Dependents. If the Service member’s dependents remain in place awaiting transportation, then per diem may be authorized in accordance with Chapter 5, Part A. If dependents do not remain in place awaiting transportation, then per diem is not authorized. If the dependents are authorized to temporarily return to the old PDS or to an alternate location to await transportation, then the dependents may be authorized standard PCS allowances from the location where notified of the delay to the location named in the amended PCS order, in accordance with Chapter 5, Part A. If lodging in-kind or meals in-kind are provided, then per diem is not payable.


CONTROLLABLE DELAYS: The contractor shall be required to provide the following passenger care to all manifested passengers during all contractor controllable delays: hot meals (if the delay extends over a meal period), billeting and transportation to and from feeding point and billeting.

UNCONTROLLABLE DELAYS: The contractor has no responsibility for care of passengers during uncontrollable delays. 


QUICK LINKS:

Per Diem | Defense Travel Management Office (dod.mil)

Hotels Near BWI | BWI Airport

Transportation | BWI Airport

 

 
 

USO Information

The USO is located on the lower level of the international pier, beside baggage claim 14. Open 6:00 a.m. - 10:00 p.m. daily, the lounge will remain open with advance notice of a delayed or canceled military flight.

To reach the USO volunteer on duty call (410) 859-4425.