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Contact Information

Joint Base Andrews Passenger Terminal
1245 Menoher Dr. 
Joint Base Andrews, MD 20762

72 Hour Flight Recording
(301) 981-3604 - Option 2
DSN: 858-3604

Service Counter
(301) 981-3604
DSN: (312) 858-3604
Fax: (301) 981-4241
DSN Fax: (312) 858-4241

Hours of operation: 4 a.m. to 10 p.m. daily. Terminal will open 2 hours and 20 minutes before departures and 30 minutes before arrivals scheduled between closed hours.

Welcome to the Joint Base Andrews Passenger Terminal

Welcome to Joint Base Andrews Passenger Terminal. 

Duty Passengers

Duty passengers on Travel Orders are to check-in at one of the three Passenger Service counters within the terminal. Counters open for check-in 6 hours prior to departure. Duty passengers must be in line NO LATER THAN (NLT) **2 hrs 20 mins** prior to scheduled departure. Those passengers who arrive after the NLT time will be re-directed to Customer Service for further re-booking information or as PCS orders instruct.  

Duty Standby & Space Available Passengers

Roll calls are conducted at the AMC ticket counter 3 hours prior to departure. 

Space Available seats are often limited, therefore, passenger planning and flexibility are key to Space Available travel. Please be advised that Active Duty members must be on leave status to sign up for Space-Available flights. 

Passengers are reminded that baggage limitations are:
  • C12, C21 ‐‐ 70 lbs total baggage weight per passenger
  • C9, C40‐‐ Two bags not to exceed 40 lbs total baggage weight per passenger
  • C5, C17, KC135, and C130‐‐70 lbs per bag, 2 bags per passenger
  • C37 and C20-- 1 bag at 50 lbs and 1 carry on at 20 lbs

For complete baggage requirements please see an AMC passenger representative


We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.


**This is a card-only terminal. Cash will not be accepted for meals or head tax.

Flight Delays/Changes

***Current as of 15 April 2024 at 1220***

*** All flights are subject to change or delay without notice ***
*** Please check our 72 hour schedule regularly or speak with a Passenger Service Agent for the most up to date times ***


Local Travel Information

For flights outside of CONUS please refer to the Foreign Clearance Guide.

As a friendly reminder, all flights are subject to change without prior notice. 

All passengers are advised that long term parking at Joint Base Andrews is 7 Days or greater. 

Short term parking is authorized for up to 6 days. All vehicles left in short term parking after the 6 day limit will be towed at the owners expense. The Joint Base Andrews passenger terminal assumes NO LIABILITY for theft or damage to vehicles or personal belongings left in either parking lot.

Updates will be added to this page as soon as available. Our webpage is the best place to confirm flight status and travel updates.