20 April 2022 (Regarding Federal Judge Decision on Mask Wear)
** Info on Mask Wear in AMC Terminals & On DoD Aircraft to Include the Patriot Express (PE) - All individuals, regardless of vaccination status, must wear a mask on DoD transportation assets (e.g., planes, water transport, buses, trains, taxis, and ride-shares) traveling into, within, or out of the United States, and indoor DoD transportation hubs Remain in Effect Until We Receive Updated Policy from the Office of the Secretary of Defense.** 

Contact Information

Joint Base Andrews Passenger Terminal
1245 Menoher Dr. 
Joint Base Andrews, MD 20762

72 Hour Flight Recording
(301) 981-3604
DSN: 858-3604

Service Counter
(301) 981-3604
DSN: (312) 858-3604
Fax: (301) 981-4241
DSN Fax: (312) 858-4241

Hours of operation: 4 a.m. to 10 p.m. daily. Terminal will open 3 hours before departures and 30 minutes before arrivals scheduled between closed hours.

Welcome to the Joint Base Andrews Passenger Terminal

Welcome to Joint Base Andrews Passenger Terminal. 

Current as of 20 April 2022, Masks are required within the passenger terminal in concurrence with DoD Guidance. 

Duty Passengers

Duty passengers on Travel Orders are to check-in at one of the three Passenger Service counters within the terminal. Counters open for check-in 6 hrs prior to departure. Duty passengers must be in line NO LATER THAN (NLT) **3 hrs 20 mins** prior to scheduled departure. Those passengers who arrive after the NLT time will be re-directed to Customer Service for further re-booking information or as PCS orders instruct.  

Duty Standby & Space Available Passengers

Roll calls are conducted at the AMC ticket counter 3 hours prior to departure. Due to medical screening, it is recommended that passengers arrive approximately one or two hours prior to roll call time, in order to ensure time for processing.

Space Available seats are often limited, therefor, passenger planning and flexibility is key to Space Available travel.

Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.

We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.

Flight Delays/Changes

***Current as of 22 JUNE 2022 at 0615L***
*** All flights are on time ***
*** Please check back often, if further updates occur they will post here as soon as available ***
This message will only update if there are changes or updates to provide. 


Local Travel Information

For flights outside of CONUS please refer to the Foreign Clearance Guide.

As a friendly reminder, all flights are subject to change without prior notice. 

There will be no POTUS/VPOTUS departure/arrival viewings due to terminal protocols for COVID-19. This will remain in effect until further notice. 

All passengers are advised that long term parking at Joint Base Andrews is 7 Days or greater. Passengers are required to obtain a parking permit from the passenger service counter prior to departing on a flight. 

Short term parking is authorized for up to 6 days. All vehicles left after the 6 day limit, and those without a parking permit, will be towed at the owners expense. The Joint Base Andrews passenger terminal assumes NO LIABILITY for theft or damage to vehicles or personal belongings left in either parking lot.

Updates will be added to this page as soon as available. Our webpage is the best place to confirm flight status and travel updates.  

USO Information

Comm: (301) 981-4686
DSN: 981-4686
Email: mnoble@uso.org