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Contact Information

JBLM Passenger Terminal
1422 Union Ave
Bldg. 1179
McChord Field, WA 98438  

72 Hour Flight Recording
Comm: (253) 982-7268
DSN: 382-7268

Service Counter
Comm: (253) 982-7259
DSN: 382-7259
Fax: (253) 982-6815
DSN Fax: 382-6815

E-Mail:

spacea.mcchord@us.af.mil

Hours of Operation: 0600-1800 (6am-6pm) daily, terminal will open 30 minutes prior to roll call time during closure hours.

Welcome to the AMC Passenger Terminal Joint Base Lewis-McChord.

The AMC Passenger Terminal-JBLM is committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.'

POLICY: Effective immediately all service members and dependents attempting to utilize DoD travel must adhere to the following requirements:

1. 'Uniformed service member's dependents under the age of 14 must travel with the sponsor or eligible parent and possess a Federal-, State-, local-, or tribal government-issued identification IAW DoDI 4515.13. An example of an applicable form of Federal identification includes valid and current passport or a raised seal birth certificate from the city, county, state, etc. This does not include a hospital certificate of birth.

2. 'U.S. USID sponsor will possess valid documentation showing proof of sponsorship of dependents for members under the age of 14 and traveling with the sponsor. Proof of sponsorship can be obtained through the installation's Military Personnel Office or by accessing the following website: https://milconnect.dmdc.osd.mil/milconnect/. Documentation must provide dependent's DoD identification and privilege number.

Veterans with a permanent service-connected disability rated as total, must have a:

(1) U.S. USID sponsor identification and privilege card for disabled American veterans with “100% DAV” in the affiliation block.

(2) U.S. USID dependent identification and privilege card for any dependents accompanying the member with “100% DAV” in the affiliation block.

Retired uniformed services members must have:

(1) A U.S. USID sponsor identification and privilege card with “Retired” in the sponsor affiliation block.

(2) A U.S. USID dependent identification and privilege card for any dependents accompanying the sponsor, with “Retired” in the sponsor affiliation block.

    If the passenger ID card does not show a DoD ID number, the PSA must solicit it from the passenger. The DoD ID number may be retrieved from the MilConnect website.

     

FLIGHT DELAYS / CHANGES
*** Current as 22 August 2025 @ 2140L***​
All missions are currently on time.
*** Please check back, if updates occur, they will be posted as soon as available ***

Space Available seats are often limited, therefore, passenger planning and flexibility is key to Space Available travel.
Passengers are reminded that baggage limitations are set for two bags per individual, limited to 70 pounds maximum weight per bag and not to exceed the dimensions of 62 linear inches. Passengers may carry up to one carry-on bag and it must be able to fit under any aircraft's seat.
 To request a sign up, you would email a copy of your travel documentation to: spacea.mcchord@us.af.mil

Required Sign-up Information:

- Email address
- Rank/Grade
- First Middle Last Name
- Service branch
- Military status
- Name(s) of dependent travelers
- Total seats required
- Travel eligibility status (above)
- Leave dates
- Overseas travel-ready status (Required documents in-hand?)
- Destination(s) (Sign up for up to five destinations)
 
Please Do Not Provide Personally Identifiable Information (PII), such as Social Security numbers or DOB.

 

TERMINAL SERVICES

Cable Television
Phone charging stations
Business center
Wireless Internet
DSN/Commercial Phones
Special Category lounge
Family lounge
Children's play room
Nursery
Credit Card/Wallet vending machines
National Car Rental (off site)
USO M-F 0900-1400
G0 Transit Base Shuttle

LONG TERM PARKING

New Long-term parking is available for a period not to exceed 60 days. 
Obtain Parking Pass from a Passenger Service Representative

USEFUL LINKS