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Pet Travel Information
Frequently Asked Questions
Hours of operation:
Office: 0730-1630 (May vary based on mission requirements)
Passenger Terminal Counter: Will only be open during Roll Call Times
Due to local mission requirements, our terminal only opens the day of projected roll calls that are indicated in the 72 hour schedule located below (for Space A) or pre-coordinated Space-R movements. For both Space A and R check in/report NLT times/roll call times, please refer to the information below. Mission allowing, the 72 hour forecast will be updated every duty day (Mon-Fri) NLT 1630L.
Space Required Passengers
Standard Roll Call time is 2 hours and 20 minutes prior to departure. Passengers must be present at the time of rollcall to be eligible for selection. Please see 72 hour schedule for firm roll call time. Space Required passengers planned for any mission not listed in the 72 hour forecast must contact the Air Transportation Function at earliest convenience.
Duty passengers on Travel Orders may check-in at any available counter. Passengers who arrive after the NLT time will be re-directed to Customer Service for further re-booking information.
Space Available Passengers
Standard Roll Call time is 2 hours and 20 minutes prior to departure. Passengers must be present at the time of rollcall to be eligible for selection. Please see 72 hour schedule for firm roll call time.
Space A seats are often limited, therefore, passenger planning and flexibility is key to Space A travel.
Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.
We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.
Below you will find the clickable image to view the 72-Hour Schedule.
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***Current as of 29 November 2023 at 0950L***
*** Please check back often, if further updates occur they will post here as soon as available ***
This message will only update if there are changes or updates to provide.
Covid-19 test results must be in hardcopy format, unless otherwise specified below.
Handwritten test are NOT accepted.