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Contact Information

NAS Jacksonville Passenger Terminal

24 Hour Flight Recording
(904) 542-3956/3825

Service Counter
(904) 542-8165 / (904)542-8159
DSN: 942-8142
Fax: (904) 542-3257
DSN Fax: 942-3257

Hours of operation: 0730 to 1630.  Monday to Friday.   Subject to change according to flight arrivals and departures.

Welcome to the Naval Air Station Jacksonville Passenger Terminal

Duty Passengers

Counters open for check-in 6 hrs prior to departure. Duty passengers must be in line NO LATER THAN (NLT) **3 hrs 20 mins** prior to scheduled departure. Those passengers who arrive after the NLT time will be re-directed to Customer Service for further re-booking information or as PCS orders instruct.  Please see our 30 Day Schedule below for "Counters Open" times.

Duty Standby & Space Available Passengers

Roll calls are conducted at the AMC ticket counter 3 hours prior to departure. Due to medical screening, it is recommended that passengers arrive approximately one or two hours prior to roll call time, in order to ensure time for processing.

Space Available seats are often limited, therefor, passenger planning and flexibility is key to Space Available travel.

Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.

We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.

Flight Delays/Changes

***Please contact the Passenger Terminal at the above number for the latest flight information***
This message will only update if there are changes or updates to provide. 


Local Travel Information

Early Check-in

Starting February 03, 2022, early check-in for the rotator flight to GTMO Cuba will be from 0900-1530 the day prior to the flight departure.