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20 April 2022 (Regarding Federal Judge Decision on Mask Wear)
** Info on Mask Wear in AMC Terminals & On DoD Aircraft to Include the Patriot Express (PE) - All individuals, regardless of vaccination status, must wear a mask on DoD transportation assets (e.g., planes, water transport, buses, trains, taxis, and ride-shares) traveling into, within, or out of the United States, and indoor DoD transportation hubs Remain in Effect Until We Receive Updated Policy from the Office of the Secretary of Defense.**
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***Last Updated 27 NOV 2022 at 1215L***
*** Please check back often, updates will be posted daily no later than 1200L for the current day, or in cases of significant changes***
Head Tax, Segment Fees and FIS
Pet Travel Information
Frequently Asked Questions
Travis AFB AMC Gram
Interactive Customer Evaluation
Alert Message for Patriot Express Pet Owners
Travis AFB Passenger Service Terminal
400 Burgan Blvd, Bldg P3
Travis AFB, CA 94535-2941
24 Hour Flight Recording
Comm: (707)-424-1854 [Option 2]
Comm: (707)-424-1854 [Option 3]
DSN: 837-1854 [Option 3]
DSN Fax: 837-2048
Hours of operation: 0400-2200 daily (4am-10pm)
Our flights serve bases in Japan, Korea, Hawaii, and Guam.
Inactive Duty Training Passengers
Members of Reserve Components may travel in a Space-Required (Space-R) status, on DOD controlled aircraft for attendance at Inactive Duty Training (IDT) assemblies within the CONUS, between CONUS and OCONUS or within OCONUS. Official Travel Authorization (TA) documents must be presented to AMC Passenger Service Agents to be considered during the Space-R travel selection process. Approved written authorization may include a Memorandum Letter or appropriate Service Form, directing a member to perform IDT and must indicate the dates and locations of training and be signed by an approving authority other than the member. Applicable head tax/FIS fees, meal charges and excess baggage fees will be charged at check-in. All travelers must have a valid ID card and all other required travel documents (e.g., passport, visa, country clearance, etc.) as indicated by the Foreign Clearance Guide (FCG).
Space Available Reminder
Per DODI 4515.13, Section 4, Paragraph 4.1.a., Reservations. There is no guarantee of transportation and reservations will not be accepted or made for any space-available traveler. The DoD is not obligated to continue an individual's travel or return the individual to the point of origin or any other point. Travelers should have sufficient personal funds to pay for commercial transportation, lodging, and other expenses if space-available transportation is not available. All associated expenses are the responsibility of the traveler.
Head Tax, Segment Fees & FIS
In accordance with public law, Head tax is a transportation fee assessed on all passengers. For Space-A passengers, head tax will be collected for passengers arriving or departing Customs Territory of the United States (CTUS) to or from Outside the Continental United Stated (OCONUS) locations on commercial contracted missions. Head tax fees will only be collected for space-a passengers traveling on DoD commercially contracted missions.
The segment fee is a head tax for CONUS to CONUS travel and will be collected from Space-A passengers traveling on commercially contracted missions, departing from a commercial airport with a commercial airport destination. A segment fee will be assessed for each segment of CONUS to CONUS travel.
FIS or Federal Inspection Service is a fee separate from head tax and will be charged only for Space-A passengers traveling to CTUS from OCONUS locations on PE (Patriot Express) missions through commercial gateways.
To view the 2022 Head Tax, Segment Fees, and FIS rate please click here
The Travis passenger service terminal can accommodate short-term parking of up to thirty days. Short term parking is only authorized to Space-A/Space-R passengers flying out of Travis Air Force Base. RV's and trailers are not authorized. For passengers desiring long-term parking, please contact the Travis Air Force Base Outdoor Recreation Center (ODR) to store your vehicle, motor home, trailer or boat.
PLEASE READ: The short term parking lot is provided as a convenience to our customers. So that we may continue this service for everyone, the following policies apply:
NOTE: It is the responsibility of the patron to maintain sufficient insurance for damage or loss, vandalism or theft. The Air Force, the United States Government, and its employees are not responsible in any way for vehicles incurring loss or damage while parked in the short term parking lot (passenger terminal parking). There is a 2 hour parking limit in front of the Passenger Terminal.
FAILURE TO COMPLY WITH THE ABOVE PROCEDURES WILL RESULT IN A CITATION AND/OR REMOVAL OF VEHICLE