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Pet Travel Information
Frequently Asked Questions
Interactive Customer Evaluation (ICE)
AMC Aviano Passenger Terminal
724th Air Mobility Squadron
Unit 6165 Box 215
APO AE 09604
24 Hour Flight Recording
Comm: +39 0434-30-7680/+39 0434-30-8242
Comm from Italy: 0434-30-7680
Comm from Europe: 0434-30-7680
Comm from US: 011-039-0434-30-7680
DSN FAX: 314-632-7782
Comm FAX from Italy: 0434-30-7782
Comm FAX from Europe: 0434-30-7782
Comm FAX from US: 011-039-0434-30-7782
Hours of operation: Monday - Friday 8 a.m. - 3 p.m.
Closed Weekends and Holidays
Our flights primarily serves locations in Germany
Due to the low frequency of missions completing international missions from/to Schengen airspaces, there is not a permanent presence of Italian Border Police and Customs Agents in the terminal. Prior coordination via ITAF would be necessary to get the applicable officers out who are able to conduct immigration and customs controls for any passengers departing or entering the Schengen region and therefore Space-A travel out of this region is not advertised (Including to the United States)
Bordnuller Patrol for travel outside the Schengen region // “Space-A travel to/from Aviano AB (LIPA) is restricted to flights to/from Schengen countries”
The Space-Available program is currently available to all passengers that fall within the categories as stated in the Department of Defense Instruction 4515.13, Air Transportation Eligibility.
On April 22, 2022, a memorandum was released that reinstated the full use of the Space-Available travel program and lifted all limitations due to Covid-19.
All eligible Space-A passengers are still required to comply with the travel requirements stated in the DoD Force Health Protection Guidance and the Foreign Clearance Guide.
Roll calls are conducted at the Air Mobility Command ticket counter 2 hours 20 minutes prior to departure. Due to medical screening, it is recommended that passengers arrive approximately one hour prior to roll call time, in order to ensure time for processing.
Duty Standby & Space Available Passengers
Roll calls are conducted at the AMC ticket counter 3 hours prior to departure. Due to medical screening, it is recommended that passengers arrive approximately one or two hours prior to roll call time, in order to ensure time for processing.
Verbiage direct from the Foreign Clearance Guide: “Space-A travel to/from Aviano AB (LIPA) is restricted to flights to/from Schengen countries, which travelers must clear customs at the Schengen location prior to arriving in Italy. Schengen countries are Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Slovakia, Slovenia, Spain, Sweden, and Switzerland.”
Background to the FCG + Current COVID Guidance:
- Installation Access Requests // “Due to security reasons, on and off Aviano AB access is restricted to personnel on official duty”
Aviano AB is an Italian Military Base with its own access rules and procedures.
• All DoD Active Duty and Civilians unless PCSing to Aviano Air Base or stationed in the Italian Territory MUST submit an Installation Access Request (IAR) 30 Days prior to the visit start date.
• All other Aviano AB visitors, personnel not assigned to Aviano who do not have an escort/sponsor, MUST complete an Installation Access Request form (IAR) 3 to 4 weeks prior to visit. Email31sfs.email@example.com or firstname.lastname@example.org to request and submit the IAR.
Note: All IAR’s must be sponsored by a Commander stationed at Aviano. The SFS Commander signs for retirees and unaffiliated visitors when they walk-in/contact LVIS or the VCC, and the OSS Commander normally signs for unaffiliated aircrew.
ETP: There is currently an Exemption to Policy that allows individuals who intend to stay on base for NO longer than 2 days and 1 night are allowed to without an IAR (intent was for transient aircraft/aircrew). Therefore to abide by Host Nation regulations, space-a travels must find accommodations in the local economy and should travel with their leave orders and leave addresses showing Italy as a destination.
Questions can be directed to: 31st Fighter Wing VCC Office at 0434-30-4114 or 0434-30-6173 during the office hours M-F from 7 am - 5 pm. Website: https://www.aviano.af.mil/About-Us/Visiting-Aviano-Air-Base/
COVID Requirements into Italy
Entry into Italy shall be authorized upon the submission of:
- Passenger Locator Form (PLF) via https://app.euplf.eu/#/
- Covid-19 Vaccine Passport (vaccination certificate, recovery certificate or negative molecular or antigen test) or any other equivalent vaccination certificate recognized.
- Only in case of failure to submit one of the above certifications, shall the traveler be submitted to a 5-day quarantine and obliged to take a molecular or antigen test at the end of this period.
Note: Current COVID guidance can be found at https://www.esteri.it/en/ministero/normativaonline/focus-cittadini-italiani-in-rientro-dall-estero-e-cittadini-stranieri-in-italia/
Unfortunately there is no USO Service at the Passenger Terminal.
Transportation to installation is extremely limited. Please direct questions or request to the Taxi Service Line at +39 0434-36-8020
Space Available seats are often limited, therefor, passenger planning and flexibility is key to Space Available travel.
Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.
We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.
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*** All flights are subject to change or delay without notice ****** Please check our 72 hour Schedule regularly for the most up to date times ***