Pre-Booked Passengers & Space-Required Passengers
Check-in counters are open for check-in 24 hrs prior to departure for Patriot Express (PE) flights and 6 hrs prior to departure for military aircraft. Please keep in mind when checking in early, passengers will need to have ALL checked baggage, carry-on items, and pets with them. Passengers need to have all documentation (passports, orders, pet paperwork, etc.) ready and on their person at all times. Rental vehicles need to be turned into the vendor, or the key drop boxes prior to CHECK-IN. Duty, PCS, and Pre-Booked passengers must be in the terminal NO LATER THAN (NLT) **4 hrs 30 mins** prior to scheduled departure. Those passengers who arrive after the NLT time will be re-directed to Customer Service for further re-booking information. Please see our 72 Hour Flight Schedule to see all report no later than times & roll call times for pre-booked passengers & space-required passengers. Please call our Passenger Service Center for any questions.
Space Available Passengers
The Space-Available program is currently available to all passengers that fall within the categories as stated in the Department of Defense Instruction 4515.13, Air Transportation Eligibility.
All eligible Space-A passengers are still required to comply with the travel requirements stated in the DoD Force Health Protection Guidance and the Foreign Clearance Guide.
Roll calls are conducted at the Flight Control desk (adjacent to the elevator) 4 hours and 20 minutes prior to departure. To view recent roll call trends please see the "Roll Call" tab below the "72-Hour Flight Schedule". Please keep in mind Space-A travelers on a Patriot Express flight will incur a charge of $40.81 per passenger for Head Tax and Federal Inspection Fee.
For unaccompanied command sponsored passengers, you must have a letter certifying your sponsorship from your sponsor's commander. For the letter template please click here.
Additional Information
As of 1 January 2025, the Ramstein Passenger Terminal will no longer accept cash payment. All charges will be via card transaction.
Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches, unless otherwise stated on your orders. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.
We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.