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Flight Delays/Changes

***CURRENT AS OF 15 APRIL 2024 1800**

NO SEATS WILL BE RELEASED FOR ROLL CALLS BETWEEN THE HOURS OF 2200L-0600L

THE NEW TERMINAL IS LOCATED AT THE END OF ARC LIGHT BLVD ON THE LEFT HAND SIDE, ACROSS THE STREET FROM THE ANDERSEN PET LODGE.

PE Early Bird Check-In: Passengers are reminded to bring all belongings including carry-on items, pets (with kennel), and all personnel traveling.

*REMINDER: CASH ONLY.*

DUE TO THE LONG WAITING PERIOD, BRING YOUR OWN FOOD.

ALL UPDATES WILL BE POSTED WHEN AVAILABLE 

 

 




Contact Information

Expeditionary Passenger Terminal (Andersen Passenger Terminal)
(Next to) B-20016 Arc Light Blvd
Andersen AFB, GU 96929(New address pending)

24 Hour Flight Recording
Comm:
N/A
DSN: Flight recording down due to Typhoon Marwar

Passenger Service Counter
Comm: 
(671) 366-3545/(671)366-6148/(671)366-2097/
DSN: (315) 366-3545/(315)366-6148/(315)366-2097
Email: 
spacea.signup@us.af.mil

PATRIOT EXPRESS BOOKING CONTACTS

TMO: (671)366-3780

NAVPTO: (671)339-3189

NAVPTO ORG Box: navpto-guam@us.navy.mil

SATO: 1-888-815-0250


Lost & Found
Comm: (671) 366-2097
DSN: (315) 366-6148

Hours of operation: 8 a.m. to 4 p.m. daily, and evenings on nights of departures.

Welcome to the Andersen Air Force Base Passenger Terminal

Hafa Adai! Welcome to Air Mobility Command's (AMC) Passenger Terminal at Andersen Air Force Base, Guam, Home of the 734th Air Mobility Squadron. Our Passenger Service Agents are dedicated professionals that take great pride in providing you with our very best service. AMC's mission is rapid global mobility and sustainment for America's Armed Forces. We are Air Mobility Warriors protecting decisive strength across contested domains and delivering hope...Always. We look forward to the opportunity to better serve you.

Travel Requirements to Japan

PER THE FOREIGN CLEARANCE GUIDE, AS OF 9 JULY 2023, THE REGULAR (BLUE TOURIST) PASSPORT IS REQUIRED TO FLY TO JAPAN WHILE ON LEAVE STATUS. HOWEVER, US MILITARY PERSONNEL ON LEAVE RETURNING TO THEIR UNIT OF ASSIGNMENT IN JAPAN MAY TRAVEL ON MILITARY ID CARD AND TRAVEL ORDERS. PLEASE REFER TO THE FOREIGN CLEARANCE GUIDE FOR GUIDANCE:  https://apacs.milcloud.mil/fcg/fcg.cfm

Patriot Express Travelers

Patriot Express (PE) missions currently operate every two weeks. Booking for both passengers and pets traveling on orders must be done through TMO/NAVPTO. Schedules for flights and show times will be posted at least 3 days prior to departure. ***TRAVELERS MUST NOT USE SHOW TIMES PROVIDED BY THEIR BOOKING AGENCY, THEY ARE HIGHLY ADVISED TO CONTACT THE PASSENGER TERMINAL FOR SHOW TIMES*** Due to the volume and processing requirements for this mission, show times will be different than standard requirements. Failure to adhere to the Passenger Terminal timelines will result in denied travel.

Patriot Express updates can be found in the 30-Day Schedule icon

Duty Standby & Space Available Passengers

Roll calls are conducted 3 hours prior to departure. Show times for processing will be displayed on the 72 hour flight forecast.

Space Available seats are often limited, therefore, passenger planning and flexibility is key to Space Available travel.

Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.

We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.

Logo

Travel with the Andersen Passenger Terminal

36th Wing

 

 

Local Travel Information

Documentation for Dependent travel

-Dependents who are 14 years or older must have a Dep ID card, accompanied with a passport or Birth Certificate to show proof of citizenship.

*if traveling to Japan or any overseas location a Passport is required*

- Dependents who are under the age of 14 must have DD Form 1172 (Deers Printout) from mil-connect and a passport or birth certificate for proof of

citizenship.

*if traveling to Japan or any overseas location a Passport is required*

Head Tax, Segment Fees & FIS

In accordance with public law, Head tax is a transportation fee assessed on all passengers. For Space-A passengers, head tax will be collected for passengers arriving or departing Customs Territory of the United States (CTUS) to or from Outside the Continental United Stated (OCONUS) locations on commercial contracted missions. Head tax fees will only be collected for space-a passengers traveling on DoD commercially contracted missions.

FIS or Federal Inspection Service is a fee separate from head tax and will be charged only for Space-A passengers traveling to CTUS from OCONUS locations on PE (Patriot Express) missions through commercial gateways.

To view the 2023 Head Tax, Segment Fees, and FIS rate please click here

Travel to Japan 

- Space A travel is now authorized.  

Travel to Korea 

- Space A travel is now authorized.

 

Travel to Seattle

There is no testing requirement for any passengers traveling from Guam to Seattle, as Guam is a US Territory. 

 

TERMINAL PARKING

THERE IS NO LONG TERM PARKING AT OUR NEW PASSENGER TERMINAL DUE TO LIMITED SPACE

The Andersen Passenger Service Terminal can accommodate short-term parking of up to 7 days. Short term parking is only authorized to Space-A/Space-R passengers flying out of Andersen Air Force Base. For passengers desiring long-term parking, it is located at the old Passenger Service Terminal, Building 17002 Arc Light BLVD.

PLEASE READ: The  short term parking lot is provided as a convenience to our customers. So that we may continue this service for everyone, the following policies apply:

  • Vehicles must meet all state and base requirements pertaining to registration, licensing, insurance and safety.
  • Lot use is first come first serve basis.
  • A placard provided by a Passenger Service Agent must be displayed in the front windshield
  • Time limit: 7 days maximum. Vehicles exceeding the time limit are subject to citing and towing. Vehicles violating the 7 day limit will not be permitted to return for a minimum of 30 days.

NOTE: It is the responsibility of the patron to maintain sufficient insurance for damage or loss, vandalism or theft. The Air Force, the United States Government, and its employees are not responsible in any way for vehicles incurring loss or damage while parked in the short term parking lot (passenger terminal parking). There is a 1 hour parking limit in front of the Passenger Terminal.

FAILURE TO COMPLY WITH THE ABOVE PROCEDURES WILL RESULT IN A CITATION AND/OR REMOVAL OF VEHICLE

 

USO Information

There is a USO located on base behind the Base Exchange in the Top of the Rock, Building 26006.

Open 1000-1800 Daily. (671)-654-4876