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Announcements / Changes

***CURRENT AS OF SUNDAY 13 JULY 2025 @1344L***

The Andersen Passenger Terminal follows all TSA guidelines.

Liquids, Aerosols, and Gels Rule | Transportation Security Administration

 Effective as of February 25, 2025, to meet the Guam Visitor's Bureau's intent for paperless Customs Agriculture Declaration, Guam Customs & Quarantine Agency will only be accepting the Electronic Declaration Forms (EDFs) at the AAFB PAX Terminal. All arriving passengers can complete the EDF 3 days prior of arrival. If not completed beforehand once upon arrival at the terminal the passengers will need to log-in and complete the form before seeing a CBP agent. The EDF Form can be found in www.cqa.guam.gov

Effective 1 Dec 2024, 36 LRS TMO Passenger Travel Office will be taking responsibility for all PCS: Patriot Express commercial air ticketing processes and pet booking. Please see the "Contact Information" section below for TMO booking 

The new terminal is located at the end of Arc Light Blvd. on the left-hand side, across the street from the Andersen Pet Lodge 

All flights are subject to change or cancel without prior notice 

*Cash and Card are accepted for the Patriot Express

 Patriot Express Early Bird Check-in: Passengers are reminded to bring all belongings including carry-on luggage, pets with their kennel, and all personnel traveling

Traveling with an in-cabin pet in first class seating in not permitted

Due to long waiting periods, please bring food/snacks

 

 Effective Immediately: Send Pulse will no longer utilized to update subscribers on website updates.

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Welcome to the Andersen Air Force Base Passenger Terminal

Hafa Adai! Welcome to Air Mobility Command's (AMC) Passenger Terminal at Andersen Air Force Base, Guam, Home of the 734th Air Mobility Squadron. Our Passenger Service Agents are dedicated professionals that take great pride in providing you with our very best service. AMC's mission is rapid global mobility and sustainment for America's Armed Forces. We are Air Mobility Warriors protecting decisive strength across contested domains and delivering hope...Always. We look forward to the opportunity to better serve you.

Travel Requirements to Japan

Per the Foreign Clearance Guide: The regular blue tourist passport is required to fly to Japan while on leave status. The Foreign Clearnce Guide can be found at https://apacs.milcloud.mil/fcg/fcg.cfm

Patriot Express Travelers

Patriot Express (PE) missions currently operate every two weeks. Booking for both passengers and pets traveling on orders must be done through TMO/NAVPTO. Schedules for flights and show times will be posted at least 3 days prior to departure. ***TRAVELERS MUST NOT USE SHOW TIMES PROVIDED BY THEIR BOOKING AGENCY, THEY ARE HIGHLY ADVISED TO CONTACT THE PASSENGER TERMINAL FOR SHOW TIMES*** Due to the volume and processing requirements for this mission, show times will be different than standard requirements. Failure to adhere to the Passenger Terminal timelines will result in denied travel. Patriot Express updates can be found in the 30-Day Schedule icon

Duty Standby & Space Available Passengers

Roll calls are conducted approximately 3 hours 20 minutes prior to departure. Show times for processing will be displayed on the 72-hour flight forecast. Space Available seats are often limited; therefore, passenger planning and flexibility is key to space available travel.

Passengers are reminded that baggage limitations are:

  • 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches.
  • Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.

We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.

Contact Information

 Andersen Passenger Terminal

Passenger Service Counter

Comm: (671) 366-3545

(Next to) B-20016 Arc Light Blvd
Andersen AFB, GU 96929 (New address pending) 

 Hours of operation: 0800 - 2000 

24 Hour Flight Recording
 Comm: (671) 366-6148
 Email: spacea.signup@us.af.mil

 Patriot Express Booking Contacts 

 TMO: (671) 366-3774

           (671) 366-5179

 TMO Email:

36lrs.lgrd.passengertravel@us.af.mil

TMO Address: AAFB Bldg. 18002

TMO Hours of operation: 0800L-1600L

 After Hour/ Emergency Ticketing: For members who have flights

within 24 hours and no ticket has been issued,

 contact 671-688-3379

SATO: 1-888-815-0250

Lost & Found
Comm: (671) 366-3545

Local Travel Information

Documentation for Dependent travel

Dependents who are 14 years or older must have a Dep ID card, accompanied with a passport or birth certificate to show proof of citizenship.

Dependents who are under the age of 14 must have DD Form 1172 (Deers Printout) from mil-connect and a passport or birth certificate for proof of citizenship.

Head Tax, Segment Fees & FIS

In accordance with public law, head tax is a transportation fee assessed on all passengers. For space-a passengers, head tax will be collected for passengers arriving or departing Customs Territory of the United States (CTUS) to or from Outside the Continental United Stated (OCONUS) locations on commercial contracted missions. Head tax fees will only be collected for space-a passengers traveling on DoD commercially contracted missions.

To view the 2024 Head Tax, Segment Fees, and FIS rate please click here

 100% Disabled Veteran travelers (excluding retirees)

 If you do not have a DoD I.D. card with "Retired" as your status your travel is limited IAW DoDI 4515.13, Table 3:

#47 Authorized veterans with a permanent service-connected disability rated as total and their dependents (when accompanied by their sponsor): traveling in the CONUS or directly between the CONUS and Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, Guam, and American Samoa (Guam and American Samoa travelers may transit Hawaii or Alaska); or traveling within Alaska, Hawaii, Puerto Rico, or the U.S. Virgin Islands. 

Terminal Parking

There no-longer is long-term parking at out new passenger terminal due to limited space

The Andersen Passenger Service Terminal can accommodate short-term parking up to 14 days. Short-term parking is only authorized for space-a/space-r passengers flying out of Andersen Air Force Base. For passengers desiring long-term parking, it is located at the old Passenger Service Terminal, building 17002 Arc Light BLVD. Long-term parking is for a MAXIMUM of 30 days. 

The short-term parking lot is provided as a convenience to our customers. The following policies apply:

  • Vehicles must meet all state and base requirements pertaining to registration, licensing, insurance and safety.

  • Lot use is first come, first serve basis.

  • A placard provided by a Passenger Service Agent must be displayed in the front windshield

Vehicles exceeding time limit are subject to citing and towing. Vehicles violating the 14-day limit will not be permitted to return for a minimum of 30 days

It is the responsibility of the patron to maintain sufficient insurance for damage, loss, vandalism or theft. The Air Force, the United States Government, and its employees are not responsible in any way for vehicles incurring loss or damage while parked in the short-term parking lot. 

There is a 1-hour parking limit in front of the Passenger Terminal

Failure to comply with the above procedures will result in a citation and/or removal of vehicle 

USO Information

There is a USO located on base behind the Base Exchange in the Top of the Rock, Building 26006.

Open 1000-1800 Daily. (671)-654-4876

 

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Andersen AFB Patriot Express

36th Wing