20 April 2022 (Regarding Federal Judge Decision on Mask Wear)
** Info on Mask Wear in AMC Terminals & On DoD Aircraft to Include the Patriot Express (PE) - All individuals, regardless of vaccination status, must wear a mask on DoD transportation assets (e.g., planes, water transport, buses, trains, taxis, and ride-shares) traveling into, within, or out of the United States, and indoor DoD transportation hubs Remain in Effect Until We Receive Updated Policy from the Office of the Secretary of Defense.** 
CLICK HERE FOR MEMO

Flight Delays/Changes

***Current as of 17 AUGUST 2022 at 0621L***


*** Please check back often, if further updates occur they will post here as soon as available ***
This message will only update if there are changes or updates to provide. 

 

 
 



Contact Information

Andersen Passenger Terminal
17002 Arc Light Blvd
Andersen AFB, GU 96929

24 Hour Flight Recording
Comm: 
(671) 366-2095
DSN: (315) 366-2095

Service Counter
Comm: 
(671)366--5165
DSN: (315) 366-5165
Email: 
spacea.signup@us.af.mil

Hours of operation: 8 a.m. to 4 p.m. daily, and evenings on nights of departures.

Welcome to the Andersen Air Force Base Passenger Terminal

Hafa Adai! and welcome to Air Mobility Command's (AMC) passenger terminal at Andersen Air Force Base, Guam Home of the 734th Air Mobility Squadron. Our passenger service agents are dedicated professionals that take great pride in providing you with our very best service. AMC's mission is rapid global mobility and sustainment for America's armed forces. We are Air Mobility Warriors protecting decisive strength across contested domains and delivering hope...Always. We look forward to the opportunity to better serve you.

Patriot Express Travelers

Patriot Express (PE) missions currently operate the first and third weekend of every month. Booking for both Passengers and Pets must be done through TMO/NAVPTO. Schedules for flights and show times will be posted at least 1 week prior to departure. *TRAVELERS MUST NOT USE SHOW TIMES PROVIDED BY THEIR BOOKING AGENCY* Due to the volume and processing requirements for this mission, show times will be different than standard requirements. Failure to adhere to the Passenger Terminal timelines will result in denied travel.

Duty Standby & Space Available Passengers

Roll calls are conducted 3 hours prior to departure. Show times for processing will be displayed on the 72 hour flight forecast.

Space Available seats are often limited, therefor, passenger planning and flexibility is key to Space Available travel.

Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.

We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.

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Travel with the Andersen Passenger Terminal

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Local Travel Information

Documentation for Dependent travel

-Dependents who are 14 years or older must have a Dep ID card, accompanied with a passport or Birth Certificate to show proof of citizenship.

*if traveling to Japan or any overseas location a Passport is required*

- Dependents who are under the age of 14 must have DD Form 1172 (Deers Printout) from mil-connect and a passport or birth certificate for proof of

citizenship.

*if traveling to Japan or any overseas location a Passport is required*

Head Tax, Segment Fees & FIS

In accordance with public law, Head tax is a transportation fee assessed on all passengers. For Space-A passengers, head tax will be collected for passengers arriving or departing Customs Territory of the United States (CTUS) to or from Outside the Continental United Stated (OCONUS) locations on commercial contracted missions. Head tax fees will only be collected for space-a passengers traveling on DoD commercially contracted missions.

FIS or Federal Inspection Service is a fee separate from head tax and will be charged only for Space-A passengers traveling to CTUS from OCONUS locations on PE (Patriot Express) missions through commercial gateways.

To view the 2022 Head Tax, Segment Fees, and FIS rate please click here

Travel to Japan 

-Travel for tourism is still not permitted. Currently, only DOD and DOD-affiliated personnel who qualify for SOFA status are authorized entry. Eligibility for Space A travel does not equate to eligibility for SOFA status and entry into Japan. 
-All travelers inbound to Japan, two (2) years and older and regardless of vaccination status, must present documentation of a negative viral test (PCR or Antigen) administered within 72 hours of departure on the international leg of their trip. 
- However, SOFA status travelers, flying via MILAIR or Patriot Express, who are fully vaccinated or age five (5) and under, unable to receive a COVID-19 test within 72 hours of travel, may request an exception to policy (ETP) from the first O-6 in their chain of command. 
- ETP correspondence must identify the travelers unable to test and the reason a test was not possible. If an ETP is granted, member will be restricted to his/her domicile or residence in Japan until in receipt of the first negative COVID-19 test. 
- SOFA status travelers who have fully recovered from a laboratory-confirmed diagnosis of COVID-19 infection within the previous 90 days or under the age of two (2) do not require a negative viral test (PCR or antigen) test prior to departure for Japan unless required by their respective airlines. 
- SOFA status travelers recovered from COVID-19 infection must receive clearance from a health care provider or public health official and maintain a copy of the clearance letter in their possession during travel.
-For your test, time zones must be taken into account. Hickam is in the Hawaii Standard Time zone.
-Fully vaccinated travelers are those individuals who are 14 days post-completion of COVID-19 vaccination with an FDA-authorized vaccine and meet all the CDC criteria for the specific vaccine administered. Such individuals must maintain proof of vaccination and be prepared to show said proof prior to being allowed on the aircraft.
-Travelers recovered from COVID-19 infection must receive clearance from a health care provider or public health official and maintain a copy of the clearance letter in their possession during travel.  Written documentation from treating physician must indicate:  date of symptoms onset, traveler has recovered, travelers personal identifiers (i.e. name, birth date, DoD ID) must match other travel documentation, must be signed and on letterhead containing name, address, and phone number of licensed healthcare provider or public health official stating passenger is cleared for travel.   Must be accompanied with proof of COVID-19 positive results. 

Acceptable Covid-19 result formats for Japan: Hardcopy, Digital

Travel to Korea 

All travelers inbound to South Korea, age 6 and older, must receive a negative COVID-19 test within 72 hours of departure on the international leg of their trip.
Proof of a negative COVID-19 test must be presented to airline personnel when a passenger boards an aircraft. Boarding will not be permitted for passengers without a negative COVID-19 test result issues within 72 hours of departure.
The test certification document must be in hardcopy form issued in English or Korean. If it cannot be issued in either language, a supplemental translated version certifying the translation should be submitted along with the original test result. 
The test needs to be a viral Nucleic Acid Detection test (such as PCR or LAMP).
The test result document MUST include:
1) Travelers full name
2) Date of birth (passport number or DODID number is acceptable in lieu of DOB)
3) Type of Test (i.e. must state the test is a PCR or LAMP or other Viral Nucleic Acid Detection test type)
4) Date & Time Collected
5) Name of the laboratory or institution that issue the test result.

The test result should be submitted to the quarantine authorities upon their arrival in the ROK. 
For your test, time zones must be taken into account. SeaTac is in the Pacific Standard Time zone.

Travelers must have a hardcopy of the Negative test.

Travel to Guam

Fully vaccinated travelers are those individuals who are 14 days post-completion of COVID-19 vaccination with an FDA-authorized vaccine and meet all the CDC criteria for the specific vaccine administered. Such individuals must maintain proof of vaccination and be prepared to show said proof. Members vaccinated will not need to quarantine or ROM upon arrival. Unvaccinated members will be required to complete a 10 day ROM/Quarantine. However COVID testing is not required to enter the territory.

Travelers recovered from COVID-19 infection must receive clearance from a health care provider or public health official and maintain a copy of the clearance letter in their possession during travel.  Written documentation from treating physician must indicate:  date of symptoms onset, traveler has recovered, travelers personal identifiers (i.e. name, birth date, DoD ID) must match other travel documentation, must be signed and on letterhead containing name, address, and phone number of licensed healthcare provider or public health official stating passenger is cleared for travel.   Must be accompanied with proof of COVID-19 positive results. 

Acceptable Covid-19 result formats for Guam: Hardcopy, Digital

Travel to Seattle

There is no testing requirement for any passengers traveling from Guam to Seattle, as Guam is a US Territory. 

Fully vaccinated travelers are those individuals who are 14 days post-completion of COVID-19 vaccination with an FDA-authorized vaccine and meet all the CDC criteria for the specific vaccine administered. Such individuals must maintain proof of vaccination and be prepared to show said proof prior to being allowed on the aircraft.

Travelers recovered from COVID-19 infection must receive clearance from a health care provider or public health official and maintain a copy of the clearance letter in their possession during travel.  Written documentation from treating physician must indicate:  date of symptoms onset, traveler has recovered, travelers personal identifiers (i.e. name, birth date, DoD ID) must match other travel documentation, must be signed and on letterhead containing name, address, and phone number of licensed healthcare provider or public health official stating passenger is cleared for travel.   Must be accompanied with proof of COVID-19 positive results. 

 

TERMINAL PARKING

The Andersen passenger service terminal can accommodate short-term parking of up to thirty days. Short term parking is only authorized to Space-A/Space-R passengers flying out of Andersen Air Force Base. For passengers desiring long-term parking, please contact the Andersen Air Force Base Out Door Recreation Center.

PLEASE READ: The  short term parking lot is provided as a convenience to our customers. So that we may continue this service for everyone, the following policies apply:

  • Vehicles must meet all state and base requirements pertaining to registration, licensing, insurance and safety.
  • Lot use is first come first serve basis.
  • A placard provided by a Passenger Service Agent must be displayed in the front windshield
  • Time limit: 30 days maximum. Vehicles exceeding the time limit are subject to citing and towing. Vehicles violating the 30 day limit will not be permitted to return for a minimum of 30 days.

NOTE: It is the responsibility of the patron to maintain sufficient insurance for damage or loss, vandalism or theft. The Air Force, the United States Government, and its employees are not responsible in any way for vehicles incurring loss or damage while parked in the short term parking lot (passenger terminal parking). There is a 2 hour parking limit in front of the Passenger Terminal.

FAILURE TO COMPLY WITH THE ABOVE PROCEDURES WILL RESULT IN A CITATION AND/OR REMOVAL OF VEHICLE

 

USO Information

There is a USO located on base behind the Base Exchange in the Top of the Rock, Building 26006.

Open 1000-1800 Daily. (671)-654-4876