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Contact Information

Joint Base Elmendorf-Richardson (JBER) Passenger Terminal
Bldg 10364 18th Street
JBER, AK 99506

24 Hour Flight Recording
(907) 552-4616
DSN: 317-552-4616

Service Counter
(907) 552-0200
DSN: 317-552-0200
Fax: (907) 552-3996
DSN Fax: 917-552-3996

Hours of operation: 6 a.m. to 10 p.m. daily, and evenings on nights of departures.

Welcome to the AMC Joint Base Elmendorf-Richardson (JBER) Terminal

Welcome to the 732nd Air Mobility Squadron Passenger Terminal - home of the "Huskies". At Joint Base Elmendorf-Richardson (JBER) Alaska, Huskies are committed to providing you the best possible customer service and our dedicated professionals take pride in what they do. Our primary destinations service Eielson (AK), Hickam (HI) & Travis (CA) Air Force Bases and Yokota (JP), Kadena (JP), Misawa (JP) & Osan (KR) Air Bases, with no regularly scheduled flights. For information regarding country clearances, please contact our customer service representatives. Members traveling on orders may contact 773rd Logistics Readiness Squadron Ground Transportation @ DSN 94-317-552-4475 or Commercial @ 907-552-4475 for transportation to/from billeting.  All others can contact a local taxi service. Please let us know if you have any questions or concerns during your visit to JBER. 

Duty Passengers

Duty passengers on Travel Orders must check in line NO LATER THAN (NLT) **3 hours ** prior to scheduled departure. Those passengers who arrive after the NLT time will be re-directed to Customer Service for further re-booking information.  

Duty passengers destined to Eareckson AS, AK (Shemya) are limited to two bags at 50 lbs each and no carry-on is allowed.

Duty Standby & Space Available Passengers

Roll calls are conducted at the AMC passenger service counter 3 hours prior to departure. Travel Health Declaration needs to be completed prior to marking yourself "Present" and competing for a roll call.  

Space Available seats are often limited, therefor, passenger planning and flexibility is key to Space Available travel.

Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.

As a reminder, Federal Aviation Administration regulations prohibit passengers from drinking alcohol on board aircraft unless the air carrier serves it.

We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.

Active duty must be on leave to sign up.

Sign Up For Space Available→



Flight Delays/Changes

*** All flights are subject to change or delay without notice ***
*** Please check our 72 hour Schedule regularly or call for the most up to date times ***


Local Travel Information

Masks are recommended to be worn inside the passenger terminal.

USO Information

The USO Alaska Joint-Base Elmendorf-Richardson is located at bldg 7076 Chennault Ave., on the "Elmendorf side," near the Govt. Hill Gate, off of Fighter Ave. between Craw and Chennault Ave., near Polaris dorm. 
- Phone number: 907-406-1264
- Hours of operation: 1300-1900 daily
- Amenities include: Beverages, coffee & tea, full kitchen, grills, snack bar, snacks, DVD & blue-ray player, movie theaters, PS4, TV & cable, Xbox one, greeting cards, local information, CAC readers, charging stations, computers & laptops, desks & work areas, phones, printers, WI-FI, bathrooms, board & table games, event & sports tickets, gym, lawn games, lounge, patio & outdoor space and special event space.

The USO Alaska JBER Wellness Center is located in bldg 8001 Chennault Ave., near the Iditarod Dining Facility, off of Fighter and Craw Ave.
- Phone number: 907-406-1264
- Hours of operation: 24/7
- Amenities include: WI-FI, bathrooms, fitness area, fitness equipment, gym, tv & cable, administrative office