20 April 2022 (Regarding Federal Judge Decision on Mask Wear)
** Info on Mask Wear in AMC Terminals & On DoD Aircraft to Include the Patriot Express (PE) - All individuals, regardless of vaccination status, must wear a mask on DoD transportation assets (e.g., planes, water transport, buses, trains, taxis, and ride-shares) traveling into, within, or out of the United States, and indoor DoD transportation hubs Remain in Effect Until We Receive Updated Policy from the Office of the Secretary of Defense.** 

Contact Information

Hickam Passenger Terminal
355 Mamiya Avenue Bldg 2028
JB Pearl Harbor-Hickam, HI 96853

24 Hour Flight Recording
Comm: (808) 448-1774
DSN: (315) 448-1774

Service Counter
Comm: (808) 664-7264
DSN: (315) 447-7264

Hours of Operation
0400L-2200L daily, unless mission dictates

AAFES On-Site Vendors:
Coffee Shop 

0600L-1300L Mon-Fri
0630L-1100L Mon-Fri


Welcome to the Hickam Passenger Terminal

Aloha, and welcome to Air Mobility Command's (AMC) passenger terminal at Hickam Air Force Base, JBPHH, Hawaii-- Home of the 735th Air Mobility Squadron. Our passenger service agents are dedicated professionals that take great pride in providing you with our very best service. 

AMC's mission is rapid global mobility...right effects, right place, right time! We are Air Mobility Warriors protecting decisive strength across contested domains and delivering hope...Always. We look forward to the opportunity to better serve you.

Special Note:

Passengers are reminded to arrive one hour prior to any advertised roll call, allowing ample time for Covid-19 medical screening.

Any passengers that are traveling to the CONUS will have to go through U.S. Department of Agriculture screening.

Due to the Covid-19 pandemic, the terminal is actively open during passenger missions only. If there are any questions with this matter, please call our Passenger Service Center at (808) 664-7264/7265.


Local Travel Information

Covid-19 test results must be in hardcopy format, unless otherwise specified below.
Handwritten test are NOT accepted.

Travel to Japan 

-Travel for tourism is still not permitted. Currently, only DOD and DOD-affiliated personnel who qualify for SOFA status are authorized entry. Eligibility for Space A travel does not equate to eligibility for SOFA status and entry into Japan. 
-All travelers inbound to Japan, two (2) years and older and regardless of vaccination status, must present documentation of a negative viral test (PCR or Antigen) administered within 72 hours of departure on the international leg of their trip. 
- However, SOFA status travelers, flying via MILAIR or Patriot Express, who are fully vaccinated or age five (5) and under, unable to receive a COVID-19 test within 72 hours of travel, may request an exception to policy (ETP) from the first O-6 in their chain of command. 
- ETP correspondence must identify the travelers unable to test and the reason a test was not possible. If an ETP is granted, member will be restricted to his/her domicile or residence in Japan until in receipt of the first negative COVID-19 test. 
- SOFA status travelers who have fully recovered from a laboratory-confirmed diagnosis of COVID-19 infection within the previous 90 days or under the age of two (2) do not require a negative viral test (PCR or antigen) test prior to departure for Japan unless required by their respective airlines. 
- SOFA status travelers recovered from COVID-19 infection must receive clearance from a health care provider or public health official and maintain a copy of the clearance letter in their possession during travel.
-For your test, time zones must be taken into account. Hickam is in the Hawaii Standard Time zone.
-Fully vaccinated travelers are those individuals who are 14 days post-completion of COVID-19 vaccination with an FDA-authorized vaccine and meet all the CDC criteria for the specific vaccine administered. Such individuals must maintain proof of vaccination and be prepared to show said proof prior to being allowed on the aircraft.
-Travelers recovered from COVID-19 infection must receive clearance from a health care provider or public health official and maintain a copy of the clearance letter in their possession during travel.  Written documentation from treating physician must indicate:  date of symptoms onset, traveler has recovered, travelers personal identifiers (i.e. name, birth date, DoD ID) must match other travel documentation, must be signed and on letterhead containing name, address, and phone number of licensed healthcare provider or public health official stating passenger is cleared for travel.   Must be accompanied with proof of COVID-19 positive results. 

Acceptable Covid-19 result formats for Japan: Hardcopy, Digital

Travel to Korea 

All travelers inbound to South Korea, age 6 and older, must receive a negative COVID-19 test within 48 hours of departure on the international leg of their trip.
Proof of a negative COVID-19 test must be presented to airline personnel when a passenger boards an aircraft. Boarding will not be permitted for passengers without a negative COVID-19 test result issues within 48 hours of departure.
The test certification document must be in hardcopy form issued in English or Korean. If it cannot be issued in either language, a supplemental translated version certifying the translation should be submitted along with the original test result. 
The test needs to be a viral Nucleic Acid Detection test (such as PCR or LAMP).
The test result document MUST include:
1) Travelers full name
2) Date of birth (passport number or DODID number is acceptable in lieu of DOB)
3) Type of Test (i.e. must state the test is a PCR or LAMP or other Viral Nucleic Acid Detection test type)
4) Date & Time Collected
5) Name of the laboratory or institution that issue the test result.
The test result should be submitted to the quarantine authorities upon their arrival in the ROK. 
For your test, time zones must be taken into account. Hickam is in the Hawaii Standard Time zone.

Travelers must have a hardcopy of the Negative test.


Travel to Guam

For Official and leave travel to Guam, a Passport or State Enhanced Driver's License can be used for entry into and exit from Guam. A negative COVID test is not required but highly recommended.