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20 April 2022 (Regarding Federal Judge Decision on Mask Wear)
** Info on Mask Wear in AMC Terminals & On DoD Aircraft to Include the Patriot Express (PE) - All individuals, regardless of vaccination status, must wear a mask on DoD transportation assets (e.g., planes, water transport, buses, trains, taxis, and ride-shares) traveling into, within, or out of the United States, and indoor DoD transportation hubs Remain in Effect Until We Receive Updated Policy from the Office of the Secretary of Defense.** 


Contact Information

Hickam Passenger Terminal
355 Mamiya Avenue Bldg 2028
JB Pearl Harbor-Hickam, HI 96853

24 Hour Flight Recording
Hickam Commercial:
(808) 664-7111
DSN: (315) 664-7111

Service Counter
(808) 664-7264/7265 
DSN: (315) 447-7264/7265

Hours of Operation
0400-2200L daily, doors will open 1-hour prior to roll call time during closure hours. 

AAFES On-Site Vendors:
Coffee Shop 

0600L-1300L Mon-Fri 
0630L-1600L Mon-Fri 


Welcome to the Hickam Passenger Terminal

Aloha, and welcome to Air Mobility Command's (AMC) passenger terminal at Hickam Air Force Base, JBPHH, Hawaii-- Home of the 735th Air Mobility Squadron. Our passenger service agents are dedicated professionals that take great pride in providing you with our very best service. 

AMC's mission is rapid global mobility...right effects, right place, right time! We are Air Mobility Warriors protecting decisive strength across contested domains and delivering hope...Always. We look forward to the opportunity to better serve you.

Special Note:

Passengers are reminded to arrive one hour prior to any advertised roll call, allowing ample time for Covid-19 medical screening.

Any passengers that are traveling to the CONUS, to include Alaska, will have to go through U.S. Department of Agriculture screening.

Due to the Covid-19 pandemic, and to further combat the spread, the JBPHH Passenger Terminal is currently allowing passengers to come into the terminal to sign up for Space-A/R and to compete for roll calls only. Loitering or "hanging out" within the terminal area is not allowed at this time. Thank you for your understanding and if there are any questions concerning this matter, please call our Passenger Service Center at (808) 664-7111, option 3.


Local Travel Information

Covid-19 test results must be in hardcopy format, unless otherwise specified below.
Handwritten test are NOT accepted.

Travel to Japan 

-NOTE: If traveling with a pre-departure antigen test or recovery letter, personnel may be required to test at commercial airports.
- Pre-Travel and Arrival Testing. Personnel will follow Government of Japan testing guidance for entry into Japan. If unable to obtain a molecular COVID-19 test, an alternative viral test (antigen) may be used.
-Travelers who have at least 1 booster or have received a negative molecular COVID-19 pre-travel test are exempt from arrival testing. Travelers who received a negative antigen pre-travel test will be subject to additional testing on arrival at a commercial airport or within 1 day of arrival at the installation where their travel terminates (e.g., residence, air terminal, MTF).
-Travelers transiting Japan on MILAIR/Patriot Express flights who make a temporary and unexpected stop are exempt from arrival testing as long as they remain on installation.
-Children 6 and under may assume the vaccination status of their least vaccinated guardian present during travel.
-Travelers recovered from COVID-19 infection must receive clearance from a health care provider or public health official and maintain a copy of the clearance letter in their possession during travel.  Written documentation from treating physician must indicate:  date of symptoms onset, traveler has recovered, travelers personal identifiers (i.e. name, birth date, DoD ID) must match other travel documentation, must be signed and on letterhead containing name, address, and phone number of licensed healthcare provider or public health official stating passenger is cleared for travel.   Must be accompanied with proof of COVID-19 positive results. 


1. Passport required.

2. Visa not required for stays of up to 90 days.

Travel to Korea 

All travelers inbound to South Korea, age 6 and older and regardless of vaccination status, must receive a negative COVID-19 test. There are 2 options for testing:

a. A supervised Rapid Antigen Test (RAT) taken at a clinic or hospital within one calendar day prior to travel.

b. A PCR test taken within two calendar days prior to travel.

As of 25 July, 2022, a PCR test is required NLT day 1 after arrival/entry to the Republic of Korea. Proof of a negative COVID-19 test must be presented to airline personnel prior to a passenger boarding an aircraft. 
The test certification document must be in hardcopy form issued in English or Korean. If it cannot be issued in either language, a supplemental translated version certifying the translation should be submitted along with the original test result. 
Regardless of test type, the results MUST include:
1) Travelers full name as it appears on the passport
2) Date of birth
3) Type of Test (i.e. must state the test is a PCR or LAMP or other Viral Nucleic Acid Detection test type)
4) Date of issuance
5) Name of the laboratory or institution that issue the test result, as well as, the test result

The test result should be submitted to the quarantine authorities upon their arrival in the ROK. 
For your test, time zones must be taken into account. Hickam is in the Hawaii Standard Time zone.

Travelers must have a hardcopy of the Negative test.


Travel to Guam

For Official and leave travel to Guam, a Passport or State Enhanced Driver's License can be used for entry into and exit from Guam. A negative COVID test is not required but highly recommended.


Travel to Kwajalein Atoll

Space a travel has fully opened to Kwajalein Atoll and no longer requires quarantine or COVID testing prior to travel. Military/DODID, leave/travel orders and entry authorization (55-R) are required prior to travel.