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Pet Travel Information
Frequently Asked Questions
Joint Base Pearl Harbor-Hickam • USO Hawaii
Hickam Passenger Terminal
355 Mamiya Avenue Bldg 2028
JB Pearl Harbor-Hickam, HI 96853
24 Hour Flight Recording
DSN: (315) 447-7111
DSN: (315) 447-7264/7265
Hours of Operation
0400-2200L daily, doors will open 1-hour prior to roll call time during closure hours.
AAFES On-Site Vendors:
Aloha, and welcome to Air Mobility Command's (AMC) passenger terminal at Hickam Air Force Base, JBPHH, Hawaii-- Home of the 735th Air Mobility Squadron. Our passenger service agents are dedicated professionals that take great pride in providing you with our very best service.
AMC's mission is rapid global mobility...right effects, right place, right time! We are Air Mobility Warriors protecting decisive strength across contested domains and delivering hope...Always. We look forward to the opportunity to better serve you.
Passengers are reminded to arrive one hour prior to any advertised roll call, allowing ample time for any issues that may arise.
Any passengers that are traveling to the CONUS, to include Alaska, will have to go through U.S. Department of Agriculture screening.
Loitering or "hanging out" within the terminal area is not allowed at this time. Thank you for your understanding and if there are any questions concerning this matter, please call our Passenger Service Center at (808) 664-7111, option 3.
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Travel to Japan
-IDENTIFICATION FOR LEAVE TRAVEL
1. Passport required.
2. Visa not required for stays of up to 90 days.
-IDENTIFICATION FOR OFFICIAL TRAVEL
a. Common Access Card (CAC) or Next Generation Uniformed Services Identification (USID) card and Travel Orders
(1) Required for personnel on PCS or TDY/TAD
(1) Special Issuance - Official Passport
(a) Not required for entry into Japan
(1) Special Issuance - Official Passport
(a) Required for personnel traveling on official business. Note: After applying for an Official Passport and if it cannot be obtained prior to departure, use of a Regular (blue tourist) Passport in lieu of the Official Passport is permissible for travel via MILAIR, contract and commercial air. The Regular (blue tourist) Passport MUST have sufficient validity to cover the entire travel period.
3. ELIGIBLE FAMILY MEMBER:
(a) Required for Eligible Family Members of DoD Civilian personnel traveling on official business when the sponsor is issued the Special Issuance Official Passport. Note: After applying for an Official Passport and if it cannot be obtained prior to departure, use of a Regular (blue tourist) Passport in lieu of the Official Passport is permissible for travel via MILAIR, contract and commercial air. The Regular (blue tourist) Passport MUST have sufficient validity to cover the entire travel period.
Travel to Korea
Notice on Temporary Exemption of K-ETA for 22 countries/regions (as of April 1, 2023)
In celebration of ‘Visit Korea Year (2023~2024)’, K-ETA will be temporarily exempted to 22 countries/regions from April 1, 2023 to December 31, 2024 (KST).
Please note that nationals of 22 countries/regions can still apply for K-ETA, and K-ETA application fee is 10,000 KRW/per person (around 9~10 USD, additional fees not included). Those who have the K-ETA are not required to submit an arrival card at the port of arrival.
○ List of 22 countries/regions eligible for temporary exemption of K-ETA:
Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Italy, Japan, Macao, Netherlands,
New Zealand, Norway, Poland, Singapore, Spain, Sweden, Taiwan, UK, US (including Guam)
※ Those who got their K-ETA approval can use it until its expiration date
※ NOTE: No refund for those who have already submitted the K-ETA application.
Travel to Guam
For Official and leave travel to Guam, a Passport or State Enhanced Driver's License can be used for entry into and exit from Guam.
Travel to Kwajalein Atoll
Military/DODID, leave/travel orders and entry authorization (55-R) are required prior to travel.