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Contact Information

Naval Station 
Guantánamo Bay 
Passenger Terminal
PSC 1005 BOX 26
FPO, AA  34009

24 Hour Flight Recording
Comm: (
757)-458-6204
DSN: 660-6204

Annex (Windward)
Comm:
                   
(757)-458-4506/4850 
DSN: 660-4506/4850

Email:
CNIC_SE_GNBY_ATOC@US.NAVY.MIL

Hours of operation:  
M-F 0900 - 1800

Terminal (Leeward)
Comm: 

(757)-458-6408/6305     
DSN: 660-6408/6305
Fax: 
Comm: 

(757)-458-6170       
DSN: 
660-6170

Hours of Operation  

1000 - 1400 Monday and Saturday

1000 - 1800 Tuesday through Friday

Subject to change according to flight arrivals, departures, and holidays.

Cargo:
Comm: 
(
757)-458-6388/6376
DSN: 660-6388/6376





 

Welcome to the Naval Station Guantánamo Bay Passenger Terminal

We are committed to providing you the best possible service.  Please let us know if you have any questions or concerns during your visit.

All Passengers

Please have pertinent documents (CAC cards, Passports, Travel Orders, etc.) readily available.  Have at least three copies of all paperwork.

Duty Passengers

Passenger service counters are open for check-in six hours prior to departure.  Duty passengers must be in line NO LATER THAN (NLT) **3 hrs 20 mins** prior to scheduled departure. Those passengers who arrive after the NLT time will be re-directed to Customer Service for further re-booking information or as PCS orders instruct.  

Duty Standby & Space Available Passengers

Roll calls are conducted at the AMC ticket counter located on the Leeward side at 0800 on flight days.

Space Available seats are often limited, therefore, passenger planning and flexibility is key to Space Available travel.  Please be advised that Active Duty members and DoD Civilians must be in a leave status to sign up for Space-Available flights.

Baggage

Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 (l+w+h) linear inches. Passengers may have one carry-on bag not to exceed the dimensions of 45 (l+w+h) linear inches and one personal item, which must fit under any aircraft seat.

Unattended Baggage

All unattended bags will be confiscated.  If you notice any unattended bag in the terminal, please notify a Passenger Service Agent.

 

MASK WEAR

Masks are not required at this time.

 

 

Flight Delays/Changes

***Current as of 01 NOV 2024 at 0724L***

**ATTN IMPORTANT FLIGHT INFORMATION**

Due to airfield maintenance, the flight scheduled for 8 NOV 2024 has been split between two days.  See the schedule below.

Thursday, November 7, 2024

Flight departs NASJAX @ 1305L and arrives in GTMO @ 1530L.

Flight departs GTMO @ 1750L and arrives in Jamaica @ 1845L.

Friday, November 8, 2024

Flight departs Jamaica @ 1435L and arrives in GTMO @ 1530L.

Flight departs GTMO @ 1750L and arrives in JAX @ 2015L.

 

Click on "Advice to Passengers" for more passenger information and NEW CDC requirements for transporting dogs to the U.S.