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Naval Station 
Guantánamo Bay 
Passenger Terminal
PSC 1005 BOX 26
FPO, AA  34009

24 Hour Flight Recording
Comm: (757)-458-6204
DSN: 660-6204

Annex (Windward)
Comm:                   
(757)-458-4506/4850 
DSN: 660-4506/4850

Email:
CNIC_SE_GNBY_ATOC@US.NAVY.MIL

Hours of operation:  
M-F 0900 - 1800

Terminal (Leeward)
Comm: 
(757)-458-6408/6305     
DSN: 660-6408/6305
Fax: 
Comm: 
(757)-458-6170       
DSN:  660-6170

Hours of Operation  

1000 - 1400 Monday and Saturday

1000 - 1800 Tuesday through Friday

Subject to change according to flight arrivals, departures, and holidays.

Cargo:
Comm: 
(757)-458-6388/6376
DSN: 660-6388/6376





 

Welcome to the Naval Station Guantánamo Bay Passenger Terminal

We are committed to providing you the best possible service.  Please let us know if you have any questions or concerns during your visit.

All Passengers

Please have pertinent documents (CAC cards, Passports, Travel Orders, etc.) readily available.  Have at least three copies of all paperwork.

Duty Passengers

Passenger service counters are open for check-in six hours prior to departure.  Duty passengers must be in line NO LATER THAN (NLT) **3 hrs 20 mins** prior to scheduled departure. Those passengers who arrive after the NLT time will be re-directed to Customer Service for further re-booking information or as PCS orders instruct.  

Duty Standby & Space Available Passengers

Roll calls are conducted at the AMC ticket counter located on the Leeward side at 0900 on flight days.

Space Available seats are often limited, therefore, passenger planning and flexibility is key to Space Available travel.  Please be advised that Active Duty members and DoD Civilians must be in a leave status to sign up for Space-Available flights.

Baggage

Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 (l+w+h) linear inches. Passengers may have one carry-on bag not to exceed the dimensions of 45 (l+w+h) linear inches and one personal item, which must fit under any aircraft seat.

Unattended Baggage

All unattended bags will be confiscated.  If you notice any unattended bag in the terminal, please notify a Passenger Service Agent.

 

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MASK WEAR

Masks are not required at this time.

 

 

Flight Delays/Changes

***Current as of 10 SEP, 2025 at 0900**

Early check-in for Thursday, September 11, 2025

Jamaica

Annex: 0930 - 1300

Jacksonville

Annex: 1330 - 1730

Air Terminal: 1130 - 1530 (both flights)

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Showtimes for Friday, September 12, 2025

Kingston:

Space-A; Passengers not checked in, & Checked-in passengers w/luggage still to check - 1000 (0930 ferry)

Passengers fully checked-in - 1100 (1030 ferry)

Jacksonville:

All Passengers - 1500 (1430 ferry)

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**PLEASE BE ADVISED, DUE TO WATERMAIN LEAK, ALL STORES ON LEEWARD ARE CLOSED EXCEPT FOR GALLEY AND THERE IS NO RUNNING WATER AT THE TERMINAL.  YOU WILL NEED TO USE THE PORT-A -JOHNS OUTSIDE THE TERMINAL**

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Naval Station Guantanamo Bay Passenger Air Terminal

           

https://ice.disa.mil/index.cfm → Naval Station Guantanamo Bay → Guantanamo Bay, Cuba. AMC Air Passenger Terminal

Kingston, Jamaica AMC Passenger Counter

Passengers who wish to comment on services provided by the Kingston AMC Counter should send their comments to 437aps.quality.assur@us.af.mil

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Click on "Advice to Passengers" for more passenger information and NEW CDC requirements for transporting dogs to the U.S.