Jerry Killingsworth, 62nd Airlift Wing Civilian Personnel Office human resources specialist, provides guidance to a customer on the telephone Dec. 9, 2010, at McChord Field, Joint Base Lewis-McChord, Wash. Air Mobility Command noted the office 2010 Best Civilian Personnel support to base. The office was also voted one of the highest trust levels by employees. (U.S. Air Force Photo/Airman Leah Young)