Chief Master Sgt. Mike Heath, left, 60th Medical Support Squadron superintendent, works with 1st Lt. Misti Neill, 60th MDSS, during an exercise July 16, 2012, at the Travis Air Force Base Conference Center in California during the Lean for Healthcare course. The course was designed to improve efficiency at David Grant USAF Medical Center. (U.S. Air Force photo/Nick DeCicco)
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