PLEASE BE AWARE THAT, DUE TO NETWORK ISSUES,
WE ARE UNABLE TO ACCESS SPACE-A EMAILS AT THIS TIME.
Be assured that we are doing all we can to resolve this issue in a timely manner. Until then, please continue to email us your sign-ups. When you arrive at the counter, if you are not in our system but have emailed us, you will be asked to show us a copy of the sent email so that we can honor your date and time of sign-up. You may accomplish this by pulling it up on your phone or by printing it out ahead of time and bringing it with you.
We appreciate your patience and understanding in this matter,
Ms. Amanda Asprion
Lead Passenger Operations Specialist
436th Aerial Port Squadron
Dover AFB, DE
Duty Passengers
Duty passengers on Travel Orders are to check-in at the Passenger Service Counters located to your immediate right when you enter the terminal. Counters open for check-in 5 hrs prior to departure. Duty passengers must be in line NO LATER THAN (NLT) **3 hrs 20 mins** prior to scheduled departure. Those passengers who arrive after the NLT time will be re-directed to Customer Service for further re-booking information or as PCS orders instruct.
Duty Standby & Space Available Passengers
Roll calls are conducted at the AMC Passenger Services counter 3 hours prior to departure. It is recommended that passengers arrive approximately one or two hours prior to roll call time, in order to ensure time for processing.
Space Available seats are often limited, therefore, passenger planning and flexibility is key to Space Available travel.
Passengers are reminded that baggage limitations are: 2 bags per individual, limited to 70 pounds max weight per bag and not to exceed the dimensions of 62 linear inches. Passengers may have one carry-on bag and one personal item, that must fit under any aircraft seat.
We are committed to providing you the best possible service. Please let us know if you have any questions or concerns during your visit.